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The Journal of Korean Academic Society of Nursing Education 2011;17(1):80-89.
Published online December 31, 2010.
The Effect of Emotional Intelligence on Organizational Performance in Clinical Nurses - A Preliminary Study for an Education Program of Organizational Performance -
Kim, Joo-Hyung;Song, Ju-Eun;Lee, Soon-Kyu;Heo, Su-Kyoung;Sung, Young-Hee;Lee, Jung-Eun;
1College of Nursing, Yonsei University
2Department of Nursing, Dankook university
3Nurse & Peace Coaching Center
4Department of Nursing, Samsung Medical Center
5Graduate School of Clinical Nursing Science, Sungkyunkwon University
6College of Nursing, Yonsei University
임상간호사의 감성지능이 조직성과에 미치는 영향 - 조직성과 증진 교육프로그램을 위한 기초연구 -
김주형, 송주은, 이순규, 허수경, 성영희, 이정은
1연세대학교 간호대학
2단국대학교 간호학과
3Nurse & Peace 코칭센터
4삼성서울병원 간호사
5성균관대학교 임상간호대학원
6연세대학교 간호대학 연구원
The purpose of this study was to discover the effect of emotional intelligence on organizational performance in clinical nurses regarding anger expression, job satisfaction, job commitment, and turnover intention. Methods: Data were collected by self-administered questionnaires from 162 clinical nurses in three university hospitals in 2008, and analyzed by the SPSS 14.0 Window program, using descriptive statistics, pearson correlation, and stepwise multiple regression. Results: Emotional intelligence showed a statistically significant association with each of anger expression-in, anger expression-control, job satisfaction, job commitment, turnover intention, and organizational performance. The multiple regression analysis also showed that organizational performance was statistically significant with job satisfaction, job commitment, and emotional intelligence respectively. 38.0% of the variation of organizational performance was explained by these variables. Conclusion: Emotional intelligence significantly affected organizational performance together with job satisfaction and job commitment. From this result, it could be concluded that nursing interventions for emotional intelligence have a positive effect on improving organizational performance. Further studies are needed to develop nursing intervention programs for emotional intelligence and test its effects on organizational performance.
Key Words: Emotional Intelligence, Performance, Nurses

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